FAQ | Nussocare

Are the massage Candles safe?

Our massage candles are made up of 100% organic and vegan ingredients. It's formula is created for you to apply directly to skin, feeling a warm (not hot) product.
Can I use every product on my face?

You should apply your nusso product directly as instructed. If there's no recommendation in using it on your face, is best if you don't.
Is it vegan and cruelty free?

Yes! All of our products are made with cruelty free ingredients and is never nor will ever be tested on animals. Our base ingredient in most nusso's products is Soy Wax, which is derived from soybeans, a renewable and natural resource. It's commonly used as an alternative to traditional paraffin wax in candles and other wax-based products. Some of Soy wax characteristics are: Renewable Source Biodegradable Cleaner burning Longer burn time Easy cleanup Supporting agriculture
Where is it made?

Our products are formulated and hand poured in Guatemala City, Guatemala
Do you ship worldwide?

As a small business, we are currently focusing our shipping services exclusively within Guatemala. However, as our business expands, we have ambitious plans to extend our shipping reach to customers worldwide!
Can I change my address after my order has been placed?

Please make sure you double-check your shipping address. Once the order is confirmed we can no longer make any changes.
Where can I buy nusso?

You can buy your nusso by clicking your favorite product online, we'll ship it to your house. 🫶🏼 You can also find us in: 📍 Nude (Galerias Tiffany & Cayala, Guatemala) 📍 Nura (km 12.5 carretera a el salvador C.C Santa Rosalia) 📍Nail Lab (Edificio Maria del Alma, local 7, VH 2, zona 15, Guatemala)
How do I add a new question & answer?

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Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

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